Shipping:
Normally, we will ship your order via UPS. If you prefer other shipment, you must inform us first.
Returns:
- Returns must receive authorization before shipping. Please click here to see RMA Policy and fillout the RMA Form, No Exceptions.
- Defective merchandise is subject to inspection and repaired or replaced at our discretion. (Within 7 days after shipment arrived.)
- All returns must have documentation included, see our RMA Policy.
- All AEG and gas operated airsoft repairs are subject to a $20.00 inspection fee. If it is deemed that the repair is under warranty, the inspection fee will be returned. If the repair is authorized, the inspection fee will be put toward the cost of the repair.
- All returned products either warranty or not must be in their ORINGAL box and secured in another box to ensure the safety of the product and its original box prefect for the customer.
- All products that use batteries need to be UNPLUGGED and for gas products they need to be EMPTY of all gas.
- By not following these required guidelines charges for return shipping and or packaging will be added to the repair products even if they are warranty related. Please contact us if you have any questions regarding our RMA Policy.
